Trust & Safety Operations Coordinator

Job Summary

A company is looking for a Trust & Safety Ops Coordinator to support operational workflows that ensure platform safety and community protection.

Key Responsibilities

• Monitor and triage incoming Trust & Safety operational queues for timely report handling
• Collaborate with policy and product teams to enhance workflow efficiency and consistency
• Track and report on operational metrics, identifying trends and anomalies for decision-making

Required Qualifications

• 2+ years of experience in trust and safety operations, content moderation, or policy enforcement
• Familiarity with case management systems and content moderation tools
• Strong analytical skills to synthesize data and identify trends
• Experience navigating ambiguity in a hybrid work environment
• High attention to detail with the ability to manage competing priorities