Trust & Safety Specialist

Job Summary

A company is looking for a Trust & Safety Specialist to support high-profile players through complex escalations and improve workflows.

Key Responsibilities

• Review complex Trust & Safety escalations and make decisions aligned to policy
• Identify and enforce policy violations in real time for accurate outcomes
• Track actions, identify trends, and advocate for improvements in player experience

Required Qualifications

• Bachelor's degree
• 3+ years of Trust & Safety experience, preferably in gaming or social media
• Experience with first-person shooter games
• Ability to work with sensitive content and complex cases professionally
• Willingness to collaborate across multiple partners, including non-standard hours