Trust & Safety Specialist

Job Summary

A company is looking for a Trust & Safety Specialist to ensure user safety and mitigate risks on its platform.

Key Responsibilities

• Identify, investigate, and resolve fraudulent-related issues on the platform
• Leverage data to identify patterns in fraudulent activity and develop procedural efficiencies
• Manage high-risk situations and partner with stakeholders to implement fraud mitigation tactics

Required Qualifications

• At least 1 year of experience in Trust & Safety
• At least 1 year of experience in a compliance or operations-related role
• Proficiency in Salesforce or other CRM systems
• Ability to navigate fast-paced environments and manage ambiguity
• Experience in investigating and auditing claims related to user activity