UKG Support Analyst

Job Summary

A company is looking for a UKG Support Analyst - Accruals.

Key Responsibilities

• Configure and maintain PTO accrual rules and related settings in UKG Pro WFM
• Manage and resolve business-as-usual support tickets, including troubleshooting
• Document configuration changes and collaborate with stakeholders for new configurations

Required Qualifications

• 3-5 years of experience in UKG Pro WFM support, focusing on Calculated Accruals module
• Proven ability to independently manage ongoing support and build new configurations
• Solid understanding of workforce management principles and payroll processes
• Strong troubleshooting skills for efficient resolution of configuration issues
• UKG Pro WFM certification or equivalent training preferred