Ultrasound Service Engineer

Job Summary

A company is looking for a Service Engineer, Ultrasound (Remote-Based, USA).

Key Responsibilities

• Provide telephone and remote technical support for ultrasound products to healthcare customers and field partners
• Diagnose and resolve customer service issues using remote access tools
• Collaborate with cross-functional teams to enhance customer satisfaction and operational excellence

Required Qualifications

• 5+ years of experience in ultrasound, specifically with Philips systems
• Associate's Degree or equivalent; Technical Bachelor's Degree preferred
• Expertise in MS Office and CRM platforms
• Strong troubleshooting abilities
• Computer networking skills preferred