Underwriting Assistant

Job Summary

Providing exceptional customer service, the full-time Underwriting Assistant will manage inquiries from producers and home office personnel, assist with policy changes, and support underwriting processes in a hybrid office/remote environment.

Key responsibilities

• Responds to inquiries from agents and home office personnel, ensuring timely and accurate communication
• Processes endorsements, cancellations, and general policy changes while binding new business
• Prepares correspondence and assists in training co-workers and agents as needed

Required qualifications

• High School diploma or General Education Degree (GED)
• Proficiency in MS Office, including Excel, Word, and Outlook
• Ability to perform multi-tasks under pressure with a high volume of daily transactions
• Prior work experience in an office environment
• Strong verbal and written communication skills