Underwriting Case Manager

Job Summary

A company is looking for an Underwriting Case Manager to support producers and underwriting staff in managing submitted applications through the new business process.

Key Responsibilities

• Provide exceptional customer service and support for product/process inquiries, acting as a relationship manager
• Review and verify the accuracy and completeness of applications, including premium handling
• Manage multiple tasks under pressure, facilitating the workflow of complex cases for customers

Required Qualifications

• Experience in customer service or case-based work with multiple concurrent items
• Ability to build and maintain relationships with customers
• Proven multitasking skills and ability to work under pressure
• Access to a high-speed internet connection and ability to work remotely from the U.S. or Puerto Rico
• Commitment to fostering a culture of diversity and inclusion