Underwriting Customer Service Representative

Job Summary

A company is looking for an Underwriting Customer Service Representative.

Key Responsibilities

• Manage inbound calls from policyholders and agents, providing assistance with underwriting processes and inquiries
• Review submissions and make underwriting decisions while ensuring compliance with guidelines
• Collaborate with agents and other departments to address customer needs and improve service delivery

Required Qualifications

• High school diploma or equivalent; some college coursework preferred
• Minimum 2 years of customer service experience, preferably in the insurance industry
• Bilingual skills are a plus
• Florida 4-40/2-20 Property and Casualty General Lines License is a plus
• Familiarity with insurance forms, procedures, and regulations is required