Unemployment Insurance Claims Analyst

Job Summary

Reviewing and processing unemployment insurance claims, the full-time hourly Unemployment Insurance Claims Analyst will prepare timely responses to state agencies, maintain documentation, and ensure compliance with established procedures while working in a collaborative environment.

Key responsibilities

• Receive, review, and process incoming unemployment insurance claims within required deadlines
• Prepare accurate claim responses for submission to state agencies in accordance with established procedures
• Document claim activity in the Claims Management System and respond to inquiries regarding open claims

Required qualifications

• High school diploma or equivalent
• Previous unemployment insurance or claims experience preferred
• Experience in administrative, claims-processing, or customer service roles
• Proficiency with Microsoft Office or Microsoft 365 applications
• Experience in a production or goal-driven environment preferred