Unified Communications Manager

Job Summary

A company is looking for a Manager, Unified Communications.

Key Responsibilities

• Own the vision and roadmap for enterprise voice and unified communications platforms
• Lead the architecture, engineering, and operations of VoIP, SIP, UCaaS, and CCaaS solutions
• Ensure reliable, secure, and high-performing communication services that support global operations

Required Qualifications

• 5+ years supporting enterprise voice or unified communications technologies
• 3+ years in a leadership or people management role
• Proven experience leading and developing technical teams in an enterprise environment
• Hands-on experience with enterprise voice and unified communications technologies (VoIP, SIP, UCaaS, CCaaS)
• Familiarity with ITIL processes, change management, and SLA-driven operations