Unified Communications Specialist

Job Summary

A company is looking for a Unified Communications Cloud Services Specialist (Remote - Night Shift).

Key Responsibilities

• Administer and manage UC cloud services, including user provisioning and feature configuration
• Process UCIM task assignments and validate customer accounts for billing readiness
• Collaborate with cross-functional teams to resolve issues and maintain accurate documentation

Required Qualifications, Training, and Education

• Bachelor's Degree in Computer Science, Business Administration, Engineering, or related field or equivalent work experience
• Minimum one year of telecommunications experience
• Experience in order coordination in a production, process-oriented organization
• Preferred experience with BroadWorks provisioning
• Experience working in a fast-paced environment and dealing with ambiguity