User Enablement Specialist

Job Summary

A company is looking for a Senior/Staff User Enablement Specialist (ACF).

Key Responsibilities

• Design and deliver end-user onboarding strategies for transitioning to modern applications
• Develop training materials and provide hands-on support during product launches and major updates
• Coordinate user access and manage feedback mechanisms to enhance training and onboarding processes

Required Qualifications

• Experience onboarding users to complex digital systems or platforms
• Ability to design and deliver tailored training programs for adult learners
• Experience creating clear documentation and instructional materials
• Strong organizational and project management skills
• Comfort working in agile or iterative delivery environments