User Operations Associate
Job Summary
Working remotely in a full-time capacity, the User Operations Associate will moderate user-generated content, ensuring compliance with content guidelines and maintaining quality standards while managing a quota-driven workload.
Key responsibilities
- Moderate content including reviews, photos, and profiles reported by users and business owners
- Apply team policies and guidelines while effectively communicating decisions to users
- Provide feedback to managers on potential improvements to processes and policies
Required qualifications
- Bachelor's degree preferred
- At least 1 year of work experience
- Enthusiasm for Yelp's mission
- Strong research skills and a passion for reading
- Ability to thrive in a quota-driven environment
Complete Job Description
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