User Support Specialist

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Tue, May 20, 2025

Job Summary

A company is looking for a User Support Specialist.

Key Responsibilities
  • Provide technical support and assistance to users via various communication channels
  • Diagnose and resolve user issues related to software and hardware
  • Document support interactions and maintain knowledge base resources
Required Qualifications
  • Experience in a user support or technical support role
  • Familiarity with support ticketing systems
  • Basic understanding of computer systems and software applications
  • Ability to work independently and as part of a team
  • High school diploma or equivalent; relevant certifications are a plus

COMPLETE JOB DESCRIPTION

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