Utah Licensed Bilingual Disability Advocate

Job Summary

To support a growing team, the full-time Utah Licensed Bilingual Disability Advocate will serve as a dedicated member champion, managing communications and guiding clients through the Social Security disability process while working remotely.

Key responsibilities

• Serve as the main point of contact for health plan members, providing support and clarifying complex information
• Manage relationships with medical providers and government agencies to ensure timely application processing
• Gather and submit necessary documentation for disability applications while maintaining adherence to regulatory standards

Required qualifications

• 2+ years of experience in customer service or social services, with a preference for disability or claims processing experience
• Fluency in English and Spanish, with the ability to communicate effectively in both languages
• Strong attention to detail and goal-driven mindset
• Proficiency in Microsoft Suite and ability to navigate multiple software systems
• Ability to manage time effectively and multitask in a fast-paced environment