Utah Licensed Call Center Representative

Job Summary

To support customer engagement, the full-time Utah Licensed Call Center Representative will deliver meaningful solutions through inbound phone interactions while working remotely from 10:00 am to 6:30 pm MDT and participating in a 13-week paid training program.

Key responsibilities:

• Assist customers by providing valuable information about products and services
• Foster positive customer experiences and encourage referrals through effective communication
• Continuously develop skills in technology and banking to enhance career growth

Required qualifications:

• Must reside within 90 miles of a Utah location
• High school diploma or equivalent
• Experience in customer service, particularly in problem-solving and product education
• Knowledge of banking and financial services is a plus
• Proficiency in navigating various computer software and systems