Utah Licensed Call Center Representative

Job Summary

To support customer satisfaction, the full-time Utah Licensed Call Center Representative will engage in inbound phone interactions, delivering meaningful solutions and building relationships with customers while working remotely from 9:00 am to 5:30 pm MDT.

Key responsibilities

• Provide exceptional customer service through inbound calls, ensuring each customer feels valued
• Educate customers on products and services to enhance their experience and inspire referrals
• Participate in a comprehensive 13-week virtual training program to develop skills in banking and technology

Required qualifications

• Must reside within 90 miles of a Utah location
• High school diploma or equivalent
• Experience in customer service or banking is preferred
• Strong computer skills and ability to navigate multiple software systems
• Passion for serving others and a commitment to continuous learning