Utah Licensed Intake Coordinator

Job Summary

A company is looking for an Intake Coordinator to provide customer service and manage preauthorization inquiries.

Key Responsibilities

• Handle incoming calls and provide solutions for inquiries related to preauthorization
• Complete pre-authorizations and make outbound calls for compliance with regulatory guidelines
• Review inpatient facility census and refer members to Care Management as needed

Required Qualifications

• Experience in medical office, insurance, or health-related customer service
• Experience working successfully in a remote environment
• Proficiency in Microsoft Office Suite, including Teams and Outlook
• Knowledge of medical terminology or medical background is preferred
• Ability to work independently and demonstrate flexibility in a remote setting