Utah Licensed Medical Support Assistant

Job Summary

To support the Salt Lake City VA Medical Center, the full-time Utah Licensed Medical Support Assistant will provide administrative and scheduling support, coordinate patient appointments, manage community care referrals, and ensure high-quality customer service, all while working remotely from within Utah County.

Key Responsibilities

• Schedule and coordinate patient appointments in accordance with VA policies and ensure compliance with scheduling metrics
• Provide customer service support by responding to patient inquiries and maintaining accurate patient demographic information
• Coordinate community care for Veterans and process consults using relevant VA systems

Required Qualifications

• U.S. Citizen
• High School Diploma or GED equivalent
• Minimum 6 months of customer service experience
• Basic knowledge of medical terminology
• Typing speed of 50 words per minute