Utah Support Specialist

Job Summary

A company is looking for a Support Specialist in Utah.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Resolve customer issues and complaints, escalating complex cases as needed
• Maintain detailed records of customer interactions and transactions

Required Qualifications

• Must reside in the State of Utah
• Zendesk experience is required
• 1+ years of experience in a customer support role
• High school diploma or equivalent; additional education or certifications are a plus
• Fluent in English; fluency in Spanish is preferred