UX Generalist / Architect

Job Summary

To support a large-scale enterprise claims and operations product team, the long-term W2 contract UX Generalist / Architect will design and architect workflow-heavy enterprise experiences while collaborating with cross-functional teams to modernize customer and associate interactions across digital platforms.

Key Responsibilities

• Collaborate with product managers, engineers, and stakeholders to identify user pain points and develop user-centered solutions
• Design enterprise experiences and create journey maps, wireframes, prototypes, and high-fidelity designs to communicate UX strategy
• Advocate for user-centered design decisions and support the evolution of enterprise design systems across multiple product teams

Required Qualifications

• 5+ years of UX/Product Design experience in enterprise environments
• Strong experience in designing complex workflow-driven enterprise applications
• Advanced proficiency in Figma, including prototyping and design systems
• Understanding of Agile product development and collaboration with software engineering teams
• Experience working within established design systems and scalable UX frameworks