UX Lead for Credit Unions
Job Summary
Leading the member and content experience for the credit union public website migration, the remote UX Lead for Credit Unions will manage discovery and experience strategy, ensuring a modernized approach rather than a simple lift and shift, while collaborating with various stakeholders in a contracted to full-time capacity.
Key responsibilities
- Lead discovery and experience strategy for public website/CMS migrations
- Assess and modernize the current website experience, information architecture, and member journeys
- Translate business objectives into measurable experience outcomes and create wireframes, prototypes, and interaction specifications
Required qualifications
- 8+ years in UX, product design, or digital experience
- Experience leading complex website redesigns or CMS migrations
- Strong portfolio of enterprise or financial-services digital experiences
- Experience with banking, credit unions, or other regulated industries preferred
- Understanding of CMS-driven component design and design systems
Complete Job Description
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