UX Researcher Designer

Job Summary

A company is looking for an UX Researcher Designer.

Key Responsibilities:

• Plan and implement research activities collaboratively with the team
• Observe users at various touch points throughout the experience, identifying pain points and problem areas and proposing changes and improvements
• Define and deliver customer journeys, user flows, wireframes, low-fidelity concepts and high-fidelity design documents

Required Qualifications:

• At least five (5) years of experience working as UX researcher / designer or related position in collaboration with cross-functional, complex digital product teams
• Demonstrated experience analyzing complex systems in order to quickly identify pain points, bottlenecks and areas for improvement
• Experience conducting user research, creating personas, and designing intuitive interfaces to efficiently develop service blueprints that meet user needs
• Portfolio illustrating your process and samples of quantitative and qualitative user research and product designs
• Proficient in Sketch, Figma and modern prototyping tools