UX Researcher II

Job Summary

A company is looking for a UX Researcher II, Policyholder Experience and Claims.

Key Responsibilities

• Partner with product managers, designers, and engineers to manage a research roadmap and backlog
• Own and develop a research roadmap for the policyholder experience and claims domains
• Conduct various research efforts, including usability testing and strategic discovery work

Required Qualifications

• 2-3+ years of applied research experience
• Professionally trained in qualitative and quantitative research methodologies
• Highly skilled interviewer
• Strong creative and design instincts
• Ability to confidently lead and facilitate meetings and workshops