VDI Administrator

Location: Remote
Compensation: To Be Discussed
Reviewed: Wed, Apr 15, 2026
This job expires in: 30 days

Job Summary

A company is looking for a VDI Administrator to provide technical support for virtual desktop environments and cloud infrastructure.

Key Responsibilities
  • Act as the first line of support for clients, managing tickets from intake through resolution
  • Troubleshoot issues related to Citrix, Azure Virtual Desktop, and AWS WorkSpaces
  • Monitor systems and respond to incidents across AWS and Azure, ensuring smooth operations
Required Qualifications
  • 4+ years of experience in technical support, help desk, or managed service provider environments
  • Hands-on experience with Citrix Virtual Desktop, Azure Virtual Desktop, or AWS WorkSpaces
  • Strong understanding of Windows environments and basic networking concepts
  • Familiarity with cloud fundamentals, particularly AWS and Azure
  • Experience using ticketing systems and working within service level agreements (SLAs)

COMPLETE JOB DESCRIPTION

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