Vendor Escalation Specialist I

Location: Remote
Compensation: Base+commission
Staff Reviewed: Mon, Feb 12, 2024
This job expires in: 10 days

Job Summary

A company is looking for a Vendor Escalation Specialist I.

Key Responsibilities:
  • Prioritize and organize tasks effectively in a fast-paced environment
  • Troubleshoot vendor-defined issues and assist partners through the case lifecycle
  • Act as a liaison between Microsoft engineers and partners to troubleshoot issues

Required Qualifications, Training, and Education:
  • At least two (2) years of previous work experience
  • Entry-level experience with the Microsoft Office 365 platform
  • Entry-level experience diagnosing problems with software and cloud products
  • Proficient at managing email and team communication through Microsoft Outlook and Teams
  • HS Diploma/GED or equivalent work experience

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH