Vendor Onboarding Manager

Job Summary

A company is looking for a Vendor Onboarding Manager to lead and develop a high volume outbound vendor onboarding team.

Key Responsibilities

• Lead, coach, and develop a team of Vendor Onboarding Specialists in an outbound calling environment
• Own day-to-day performance management, including call volume and onboarding speed
• Act as a liaison between the Vendor Onboarding team and other stakeholders to ensure smooth communication and process flow

Required Qualifications

• 5-7 years of experience managing teams in phone-based, performance-driven environments
• Strong people-management and coaching skills
• Experience leading outbound, persuasion-based work
• Ability to work well in a fast-paced, high-volume environment
• Fluent in English, both spoken and written