Vendor Operations Specialist

Job Summary

Owning the day-to-day non-compliance ticket workstream for an assigned vendor portfolio, the full-time Vendor Operations Specialist will manage issue tracking, resolve vendor compliance issues, and analyze compliance trends while working remotely.

Key responsibilities

• Manage a high-volume non-compliance ticket queue, ensuring accuracy in issue status, reason codes, and financial data
• Serve as the primary point of contact for vendors to resolve compliance issues, including routing deviations and labeling problems
• Analyze vendor compliance trends and prepare KPI scorecards for internal teams and vendor partners

Required qualifications

• 3-5 years of experience in vendor operations, inbound logistics, or supply chain coordination
• Proficiency in Google Sheets and Microsoft Excel for data management and analysis
• Ability to communicate directly with vendors and cross-functional teams to resolve issues
• Experience with high-volume vendor communication and accurate issue tracking
• Familiarity with AI tools and their application in operational tasks