Vendor Partner Specialist

Job Summary

Managing vendor relationships in a remote full-time capacity, the Vendor Partner Specialist will oversee external business services, ensuring service level agreement adherence, quality auditing, and effective communication with department leaders and vendor teams.

Key responsibilities

• Analyze and manage daily workflow to ensure accurate execution of tasks and compliance with SLAs
• Communicate regularly with department leaders and quality teams to address process issues and enhance performance metrics
• Maintain documentation of vendor work and provide daily summary reporting to management

Required qualifications

• Work experience in analysis and vendor relationship management
• Experience analyzing business requirements and creating metrics
• Proficiency in MS Office Suite
• Ability to meet strict deadlines
• GED or High School diploma from an accredited institution