Vendor Program Manager

Job Summary

A company is looking for a Vendor Program Manager (Hybrid).

Key Responsibilities

• Serve as the primary liaison with vendors and BPO partners, ensuring alignment with organizational goals
• Monitor vendor performance metrics and manage the contract and invoice lifecycle
• Lead governance frameworks and annual reviews to evaluate vendor performance and support strategic initiatives

Required Qualifications

• Bachelor's Degree in a related field preferred or Associate's Degree required
• 4-6 years of vendor management or operations leadership experience preferred, or 6-8 years of related experience with an Associate's Degree required
• Proficiency in analytical reporting and metric interpretation
• Advanced skills in Microsoft Excel, PowerPoint, and business intelligence tools