Vendor Relations Specialist

Job Summary

Supporting vendor relationships, the full-time Vendor Relations Specialist will manage day-to-day vendor activities, track performance, and resolve issues while maintaining governance documentation in a hybrid work environment based in Montvale, NJ.

Key Responsibilities:

• Serve as the primary contact for assigned vendor activities and coordinate meetings and follow-ups
• Monitor vendor performance against KPIs and SLAs, identifying trends and supporting corrective action plans
• Track and resolve vendor issues, maintaining organized documentation and facilitating communication with stakeholders

Required Qualifications:

• Bachelor's degree in a related field or relevant education and experience
• 0-2 years of experience in vendor management, account management, or related fields
• Proficiency in Microsoft Excel, PowerPoint, Outlook, Teams, and other Microsoft 365 applications
• Ability to manage multiple priorities and work effectively with internal and external stakeholders
• Basic analytical and reporting skills