Vermont Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to manage client interactions and resolve issues effectively.

Key Responsibilities:

• Manage large volumes of inbound and outbound calls efficiently
• Identify customer needs and provide appropriate solutions or alternatives
• Maintain accurate records of all customer interactions in the company database

Required Qualifications:

• 6 months to 1 year of customer service experience, preferably in a high-volume phone environment
• High School Graduate or General Education Degree (GED)
• Strong computer proficiency, particularly in Microsoft Excel, Word, and Outlook
• Ability to learn quickly and adapt to changing circumstances
• Team-oriented with strong interpersonal skills