Vermont Licensed DCF Records Coordinator

Job Summary

A company is looking for a DCF Records Coordinator to manage records requests and ensure compliance with confidentiality regulations.

Key Responsibilities

• Receive, review, route, and respond to records requests under Act 173 and internal policies
• Collaborate with Vermont State Archives and Records Administration for proper handling and preservation of records
• Provide compassionate customer service while managing sensitive information

Required Qualifications

• Associate's degree or higher in a field related to human services, or
• Two or more years of administrative experience in a human services program
• Ability to handle sensitive and potentially traumatic content
• Commitment to confidentiality and lawful access to records
• Resilience in coping with routine exposure to secondary trauma