Veterinary Care Coordinator

This job has been removed
Location: Remote
Compensation: Hourly
Staff Reviewed: Fri, Feb 09, 2024
This job expires in: 7 days

Job Summary

A company is looking for a Call Center Representative (Veterinary Care Coordinator) to join their team remotely in the United States.

Key Responsibilities:
  • Provide exceptional customer service to pet families through phone interactions
  • Gather and accurately document pet's medical information and schedule appointments
  • Guide emotional conversations with compassion and empathy
Required Qualifications:
  • Experience in high call volume or customer service environments
  • Ability to quickly learn and navigate various software programs
  • Previous experience working remotely or with minimal peer interactions
  • Punctuality and attendance for scheduled shifts
  • Completion of a mandatory 4-week training program

COMPLETE JOB DESCRIPTION

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