Veterinary Care Coordinator

Job Summary

A company is looking for a Call Center Representative.

Key Responsibilities

• Guide emotional conversations regarding end-of-life and quality-of-life care for pets
• Provide customer service by handling a high volume of calls and documenting pet medical information
• Meet productivity and performance standards while demonstrating dependability and flexibility

Required Qualifications, Training, and Education

• Experience in high call volume, customer service, or call center environments
• Ability to work from home with a wired Ethernet connection
• Familiarity with custom software and programs such as Gmail and Google Calendar
• Previous experience in a remote work environment
• Attendance at a mandatory 4-week intensive training program is required