Veterinary Care Representative

Job Summary

A company is looking for a Veterinary Care Representative to support pet parents and veterinary practices through customer service.

Key Responsibilities

• Handle inbound calls from pet parents, veterinary practices, pharmacies, and vendors
• Schedule and manage wellness, sick, surgical, and urgent appointments
• Conduct follow-ups and outreach for prior medical requests and authorizations

Required Qualifications

• 1-3+ years of small animal veterinary or related industry experience
• Strong multitasking skills in a fast-paced, virtual call center environment
• Comfort using multiple computer systems and navigating online resources
• Flexibility to adjust schedule and work overtime as needed
• Ability to maintain confidentiality and pass a background check