Veterinary Customer Engagement Representative

Job Summary

To support distribution services in the US, the full-time Veterinary Customer Engagement Representative will partner with Territory Managers on sales strategies, handle customer service inquiries, and proactively grow sales revenue while working remotely.

Key responsibilities

• Collaborate with Territory Managers to maximize revenue through assigned and prospective accounts
• Manage incoming calls to process sales orders and address customer service issues
• Initiate proactive outreach to established accounts to enhance customer loyalty and sales growth

Required qualifications

• Associate's degree in Veterinary Technology or a bachelor's degree in an animal health field, or equivalent agricultural degree preferred
• At least 1 year of experience in a veterinary clinic or 2+ years in an animal health call center environment preferred
• Proficiency in explaining and selling animal health products
• Ability to effectively communicate in individual or group settings
• Demonstrated customer-oriented approach with a strong sense of urgency