Veterinary Customer Support Associate

Job Summary

A company is looking for an Associate Customer Support Representative (Vet).

Key Responsibilities

• Provide customer service via phone, chat, and email, addressing troubleshooting and general use questions
• Train customers on software features and additional services
• Participate in departmental meetings and communicate customer issues to senior teammates and management

Required Qualifications

• Prior experience in a veterinary setting
• Proficient in using Windows and Microsoft Office Suite
• Prior customer service experience
• Ability to work until 6 pm CST and be on call on weekends and holidays
• Positive attitude and eagerness to learn and grow