Veterinary Customer Support Associate

Job Summary

A company is looking for an Associate Customer Support Representative (Vet).

Key Responsibilities

• Provide superior customer service via phone, chat, and email
• Field troubleshooting questions and train customers on software usage
• Participate in departmental meetings and communicate customer issues

Required Qualifications

• Prior experience in a veterinary setting
• Proficient in using Windows and Microsoft Office Suite
• Prior customer service experience
• Ability to work until 6 pm CST and be on call on weekends and holidays
• Positive attitude and eagerness to learn