Veterinary Patient Care Coordinator

Job Summary

Managing client outreach for assigned veterinary practices, the full-time Veterinary Patient Care Coordinator will support preventive care compliance and appointment scheduling while serving as the primary communication liaison between clinics and their clients in a remote environment.

Key Responsibilities

• Manage client outreach to drive patient compliance and schedule appointments for veterinary services
• Educate clients on recommended veterinary services and conduct follow-up communications through various channels
• Maintain accurate documentation of client interactions and navigate multiple technology platforms to support clinic workflows

Required Qualifications

• Strong ability to work independently and manage multiple priorities
• Excellent written and verbal communication skills
• Comfort working across multiple technology platforms
• Strong organization and attention to detail
• Ability to handle challenging client conversations with professionalism