Vice President Customer Success

Job Summary

A company is looking for a Vice President of Customer Relationship Management.

Key Responsibilities:

• Own and manage multiple customer accounts
• Develop and deliver business plans, including investment cases
• Act as the primary point of coordination between local and corporate resources

Required Qualifications:

• Minimum of 5 years in business development or pre-sales in B2G or B2B2C environments
• Experience leading teams directly or through matrix management structures
• Strong stakeholder and relationship management skills, particularly within the B2G sector
• P&L ownership or relevant financial exposure within the last 5 years
• Proficiency in Microsoft Office Suite, with advanced expertise in Excel and PowerPoint