Vice President of Account Management

Job Summary

A company is looking for a Vice President, Account Management (US) to lead and transform their sales support and client services organization.

Key Responsibilities

• Define and execute the U.S. account management vision aligned with the commercial strategy
• Develop and optimize internal processes, workflows, and systems to enhance client satisfaction and operational efficiency
• Oversee enterprise-level account management and identify revenue growth opportunities through data-driven insights

Required Qualifications

• 12+ years of experience in account management, client services, or sales support leadership within digital media or advertising
• Proven experience in scaling account management teams in high-growth environments
• Strong systems orientation, including CRM optimization and revenue reporting tools
• Deep understanding of premium client services within advertising and media environments
• Experience leading U.S.-based enterprise client relationships