Vice President of Client Services

Job Summary

A company is looking for a Vice President of Client Services, responsible for overseeing client experience and driving satisfaction and revenue growth.

Key Responsibilities

• Build and maintain strong relationships with key clients and act as a trusted advisor
• Oversee the resolution of critical client issues and ensure consistent service delivery
• Lead, mentor, and develop high-performing client-facing teams

Required Qualifications

• Bachelor's degree in Business, Marketing, Management, or related field; MBA preferred
• 10+ years of progressive leadership experience in client services or related fields
• Proven track record managing enterprise-level or strategic clients
• Industry experience required
• Financial and business acumen, with experience managing budgets and driving revenue growth