Vice President of Client Success

Job Summary

A company is looking for a Vice President of Client Success.

Key Responsibilities

• Align team objectives with corporate strategy and client success goals
• Manage client relationships and oversee issue resolution and escalations
• Drive engagement and retention through recognition and professional development initiatives

Required Qualifications

• 4 years of overall professional or leadership level experience
• CRCR certification to be acquired within the first year of employment
• Bachelor's degree or equivalent experience of 4 years in healthcare revenue cycle
• Proven ability to modernize and scale client services or customer success organizations
• Experience managing large teams