Vice President of Customer Growth

Job Summary

A company is looking for a Vice President of Customer Growth.

Key Responsibilities

• Develop and execute customer growth strategies to enhance retention, expansion, and advocacy
• Oversee customer advisory boards and manage lifecycle marketing programs
• Lead community engagement initiatives and drive thought leadership through content creation and social media strategy

Required Qualifications

• 12+ years of marketing experience with 5+ years in leadership roles
• Experience in B2B SaaS environments, particularly in customer marketing or lifecycle marketing functions
• Proven track record in managing customer advisory boards and NPS programs
• Strong analytical skills and data-driven decision-making capabilities
• Bachelor's degree in Marketing, Business, Communications, or related field preferred; MBA or advanced degree preferred