Vice President of Customer Insights

Job Summary

A company is looking for a Vice President of Customer Insights.

Key Responsibilities

• Build and scale product operations frameworks to streamline workflows and improve team efficiency
• Lead customer research programs to identify pain points and validate new product opportunities
• Ensure customer insights influence product strategy and collaborate cross-functionally to align goals

Required Qualifications

• 10+ years of experience in product management or related fields, with at least 5 years in a leadership role
• Deep understanding of product development practices and customer discovery methodologies
• Analytical and data-driven, with experience in building KPI frameworks
• Proven track record in aligning teams across various functions to execute cohesive strategies
• Passion for organizational design and business process management