Vice President of Customer Marketing
Job Summary
Leading a specialized growth team, the full-time remote Vice President of Customer Marketing will oversee customer advocacy, community engagement, lifecycle marketing, and customer insights to enhance retention and market credibility.
Key Responsibilities
- Own the customer advocacy strategy, including customer stories and proof-point development
- Lead the vision and execution for customer community across digital and in-person formats
- Develop and manage lifecycle marketing strategies to support onboarding, adoption, and customer education
Required Qualifications
- 12-15+ years of experience in B2B SaaS or enterprise technology marketing, with significant leadership experience
- Proven success in building customer advocacy and reference programs that drive retention and revenue
- Strong experience in lifecycle marketing and customer engagement across various stages
- Experience in building or scaling customer communities and engagement models
- Demonstrated ability to work cross-functionally with various teams in a complex environment
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,015 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
