Vice President of Membership

Job Summary

A company is looking for a VP, Membership & Community.

Key Responsibilities

• Own Unit Renewal, Net Revenue Retention, and Growth Goals for high-value members, driving organic growth through engagement and referrals
• Oversee Strategic Account Servicing by developing tailored strategies that align offerings with members' evolving priorities
• Coach and mentor Member Success partners, establishing high standards for account planning and member communication

Required Qualifications

• 10+ years of experience in enterprise account management, customer success, or strategic partnerships
• Proven ability to operate as a trusted advisor to C-suite and senior executives
• Highly developed executive presence and strong facilitation skills
• Experience in building and executing servicing motions or tools
• Commercially minded, metrics-driven, and comfortable operating against revenue goals