Vice President of Renewals

Job Summary

A company is looking for a Vice President of Renewals.

Key Responsibilities:

• Own strategy and performance management for customer renewals, ensuring high revenue retention
• Lead the Customer Success Operations function, establishing operational KPIs and health scoring
• Serve as a bridge between Sales, Customer Success, and FP&A to ensure alignment on revenue and forecasting

Required Qualifications:

• Proven experience in a leadership role focused on renewals and customer success
• Strong background in pricing strategy and revenue management
• Experience with customer success tools and CRM systems
• Ability to analyze data and drive decision-making based on insights
• Track record of building and leading high-performing teams