Vice President of Servicing Operations

Job Summary

A company is looking for a Vice President, Servicing Delivery Operations.

Key Responsibilities

• Define and execute the strategic vision for servicing operations to improve efficiency and compliance
• Lead transformational change initiatives to modernize processes and enhance operational excellence
• Establish governance frameworks for issue management and quality assurance to mitigate risk

Required Qualifications

• Bachelor's degree required; MBA or equivalent preferred
• Minimum of 10 years' experience in senior management roles in mortgage servicing or related financial services
• Demonstrated executive leadership with a track record in change management and operational excellence
• Deep expertise in regulatory compliance and strategic policy development
• Recognized for strategic vision and ability to influence executive stakeholders